Over the years, and after speaking with hundreds of clients about the key factors involved in beginning the decision‑making process for the implementation of an Integrated Management System (ERP), my message has always been very clear and straightforward: the implementation team at ABD Consulting and IT Solutions are neither the best nor the smartest. Instead, as a general rule, we follow a very clear and well‑defined implementation methodology. That is the true reason behind the success of our implementations. Furthermore, we rely on a multidisciplinary team, a senior consulting and development department to support new implementations, and—above all—the backing of a highly qualified group of professionals with various certifications. This allows us to take on projects while delivering the highest level of quality in all the work we perform.
As I have been explaining, the structured methodology we follow consists of five fundamental parts, which are the following:
- Planning.
- Consulting.
- Migration and Implementation.
- Training.
- Follow‑up.
Methodology of ABD Consulting and IT Solutions
Project Planning / Project Management
A stage that often goes unnoticed, yet it lays the foundation for the entire project. Through departmental meetings, we define the project development plan, assess impact and processes, identify potential remediations or improvements, and—above all—establish clear objectives.
Consulting
Another fundamental milestone for a successful implementation. This phase involves studying and analyzing the company’s current situation and functional needs—key elements for ensuring the future success of the implementation. The team at ABD Consulting and IT Solutions prepares a document known as the Project Requirements Document (PRD), a complete guide to the entire process that ensures the client receives full documentation from start to finish.
Migration and Implementation
Once the two initial stages have been completed, we move on to the installation phase, where we deploy the necessary hardware and software. This is carried out by a certified startup team, whether in system infrastructure or cloud computing.
Training
I always emphasize that this is one of the most significant stages, as it is essential for the company and its employees to adopt the solution properly. The goal is to transfer knowledge so they can make the most of the system. In our implementations, we do NOT provide tutorial videos or pre‑recorded guided processes. Instead, we deliver high‑quality, personalized training, working side by side with users.
Follow‑up
Personally, I prefer to call it “accompaniment” rather than follow‑up, because we walk together on this path toward success. We understand this phase as ongoing support to continue growing, contributing new ideas and solutions for the future—in short, a support service that is both responsive and evolutionary.
Efficiency and Effectiveness in Implementations with ABD Consulting and IT Solutions
In conclusion, our methodology aims to improve and shorten implementation times. Because it is an agile and fast methodology, we are able to reduce implementation costs. We apply disruptive technologies to minimize the impact that always comes with changing a management system, ensuring that the transition is as smooth as possible. However, we never mislead anyone, because as I always say, “you have to go through the measles phase.” All this experience and methodology is what we place at your service so that the implementation is efficient and effective for all of you within the ecosystem of the Microsoft Dynamics 365 Business Central family.
ABD Consulting and IT Solutions values your company, and above all, “Your productivity is our reason for being.”