Microsoft has released Dynamics 365 Business Central version 28, corresponding to the 2026 Release Wave 1. This update strengthens the product’s evolution toward a more intelligent ERP, more standardized, and more closely aligned with real business processes.
This version does not focus on a single “major change,” but rather on a combination of practical improvements to daily operations, clear advances in applied artificial intelligence, and a significant reinforcement of the technical and development platform.
AI in Business Central 28: Copilot and Intelligent Automation
Copilot integration within Microsoft’s ERP
Business Central 28 takes another step forward in the integration of Copilot and intelligent agents within the day‑to‑day use of the ERP.
The main new features include:
- Advanced item‑level KPIs, directly on statistics pages, including inventory value, margins, and sales trends.
- Centralized agent task panel, allowing users to view, control, and stop ongoing automated actions.
- In‑context review of AI‑generated content, directly on work pages, without leaving the operational process.
- Improved traceability of emails automatically processed by agents such as the Payables Agent.
The focus is clear: less friction, more visibility, and greater control over automation, avoiding the risk of AI operating as a “black box”.
Operational and Supply Chain Improvements in Business Central 28
New features in inventory and supply chain management
One of the areas with the greatest real impact on day‑to‑day operations is supply chain and operations, where Business Central 28 introduces functionalities that customers have been requesting for a long time.
The most relevant include:
- Approvals for item journals and planning worksheets, enabling tighter control of inventory and replenishment before posting.
- Images and attributes per item variant, improving catalog management, product identification, and eCommerce integration.
- Enhancements in drop shipments, planning, and order management, reducing exceptions and manual processes.
- Greater consistency between planning, orders, and operational documents.
These improvements strengthen the use of the standard product and reduce the need for custom developments in common business scenarios.
Quality Management in Business Central 28 for Industrial Companies
New quality control functionalities in the ERP
Business Central 28 introduces, as a key new feature, native quality management capabilities (in an initial phase) designed for industrial and manufacturing companies.
These capabilities allow organizations to:
- Define quality controls for receipts, production, and assembly.
- Evaluate results by lot, serial number, or package.
- Automatically block non‑conforming materials before they are used.
- Generate documentation and certificates associated with quality checks.
For many organizations, this means covering needs that until now required specific extensions or external processes.
Finance and Reporting in Business Central 28
Enhanced financial control and data analysis
In the area of finance and controlling, version 28 continues to strengthen the path toward a more complete and less customized financial core:
- Improvements in auditing and data governance.
- New APIs and analysis options.
- More seamless integration with Power BI and updated data models.
- Advances in sustainability, including carbon footprint information in electronic documents in certain scenarios.
The objective is clear: more reliable, traceable data, fully prepared for advanced analysis.
Development and Platform in Business Central 28
New features for developers and ERP partners
For technical teams and partners, Business Central 28 significantly strengthens the platform:
- Semantic search across data and AL metadata.
- More advanced execution and debugging directly from Visual Studio Code.
- Code‑agent benchmarking with BC‑Bench.
- Enhanced security for HTTP calls and continued evolution of the MCP Server.
All of this points toward more productive, more secure development, better aligned with real customer scenarios. [learn.microsoft.com], [techsphere…namics.com]
Why upgrade to Business Central 28
Business Central version 28 is not a disruptive release — it is a highly mature one. It delivers concrete improvements where companies need them most: operations, control, automation, and platform.
For organizations already using Business Central, this version offers more standardization, less friction, and more real value in day‑to‑day operations. For implementation or migration projects, it further strengthens the product’s position as the central ERP for growing companies.
ABD: your partner to upgrade to Business Central 28 with real business impact
At ABD Consulting and IT Solutions we help companies upgrade and evolve Microsoft Dynamics 365 Business Central with a practical approach: less operational friction, more standardization, and more day‑to‑day value. If you are evaluating Business Central 28, we support you from Business Central consulting through go‑live, prioritizing real processes and measurable results.
Our approach combines functional improvement + platform + applied AI. In projects where automation is key, we design scenarios with Copilot and Copilot agents to reduce manual tasks with full control and traceability. And if your ecosystem requires adaptations, we work with Business Central extensions and Business Central APIs to integrate the ERP with your environment (eCommerce, BI, CRM, or internal applications) without breaking the standard.
In addition, if you are coming from on‑premises environments or transitioning from Navision, we guide you to ensure a safe and orderly migration, with a realistic plan and a focus on operational continuity. And of course, we provide ABD support to accompany you after go‑live.
Do you want to assess whether Business Central 28 is a good fit for your organization? Let’s talk and map it to your processes.