AI in Action: Microsoft Copilot Agents

Can you imagine automating repetitive tasks, responding to inquiries, or accessing key information automatically thanks to artificial intelligence?

With Microsoft Copilot agents, this is now a reality. The AI integrated into the environment Microsoft 365 allows you to create intelligent assistants capable of operating across your company’s data, processes, and tools—without the need for coding.

Webinar Details

Date: Wednesday, July 23
Time: 10:00 A.M.
Duration: 30 minutes

Presented by

Fernando Muñoz – Systems Director at ABD

Jesús Delgadillo – Business Development at ABD

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What will you discover in this webinar?

In this short but powerful session, our experts will show you how to use Copilot Chat agents in a practical and effective way. This tool is transforming business productivity and information access across environments like SharePoint, Teams, and Microsoft 365.

We will cover:

• The Copilot agents already available in the Microsoft ecosystem.
• How to create your own agent step by step.
• A real example of an agent applied to SharePoint.
• Use cases to automate workflows and boost efficiency.

Take the first step toward a smarter company

In just 30 minutes, you’ll discover how to bring your own intelligent agents to life with Microsoft Copilot. From theory to practice, you’ll see everything you need to apply this technology in a useful, fast, and tailored way.

Register for the webinar now and bring AI to the heart of your business.

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What is Copilot Chat and how do its agents work?

Copilot Chat is one of the most powerful features within the Microsoft Copilot ecosystem. Thanks to generative artificial intelligence, it enables natural conversations with your business data, documents, or applications—all from an interface as familiar as a chat.

But the most interesting part lies in its custom agents.

What is a Microsoft Copilot agent?

A Microsoft Copilot agent is an AI‑based solution that you can configure to act as a virtual assistant within your Microsoft 365 tools, such as SharePoint, Teams, Power Platform, or even your own connected systems.

These agents can:

• Handle inquiries from employees or customers
• Execute automated tasks
• Guide internal processes without human intervention
• Access specific information in real time

And the best part: you don’t need to be a developer or write a single line of code.

With Copilot Studio, any user with a technical or business profile can design and deploy agents that transform workflows into practical and powerful conversational solutions.

Practical applications of Copilot Chat and its agents

In the webinar, we will explore a real example applied to SharePoint, where a Copilot agent answers questions about internal documentation, extracts key data, and streamlines access to corporate information.

But the possibilities go far beyond that:

• Automated customer service.
• 24/7 internal support for HR or IT.
• Project control through interaction with tasks and statuses.
• Integration with Dynamics 365 for sales and purchasing follow‑up.

ABD: Your Partner in AI and Microsoft 365 Solutions

At ABD, we have spent years helping companies modernize their processes with Microsoft technology. We know the platform inside out, and we understand how to apply solutions like Copilot effectively and securely.

This webinar is just the beginning. If you want to explore how artificial intelligence can support your business even further, we are here to guide you every step of the way.

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